Reporting and analysis is good for empowering the user to base decisions and actions to better the organization.
Sure, that's true.
Except I work with data day in and day out.
And you know the funny thing.
Reports help to expose problems with processes.
Because I'll get a call or email from a user, 'Why isn't this data showing up on the report?'.
After some analysis of the code, the business logic in the report / SQL reveals something that surprises the end user.
And then they have to decide how to handle the anomoly.
Change the front end business process and / or fix the bug in the front end software.
I can't tell you how often the reports expose issues upstream.
That's a primary function of BI that a lot of people don't talk about.
BI should tell a story.
And the stories I hear over and over are issues with processes or front end apps.