Customers who want everything, yesterday

Working as BI Project Manager, we get to see all sorts of customers.

How many times have you been asked for everything in the world possible on a project.  On top of that, they want it ALL done yesterday.

Well, I learned from a very smart Project Manager, who happens to be my father, that there are only three possible ways to satisfy a customer on a Project:

  1. Time
  2. Resources
  3. Scope
You can either throw more time at the project by extending the due date.
Or you can throw more developers, DBA's, Business Analysts/Architects, etc And/Or Money at the Project.
Or you can trim the Scope of the project by leaving out some of the Specs for a future project.

And those are the ONLY 3 ways to satisfy a customer on a Project.